Candidate privacy notice
How Mandate SA Workforce looks after your personal information, in plain words.
Who we are
Mandate SA Workforce is a division of Mandate SA (Pty) Ltd and recruits people for employers in South Africa. Mandate SA (Pty) Ltd decides why and how your personal information is used when you register with us, so under the Protection of Personal Information Act (POPIA) it is the responsible party.
What we collect, and why
We collect what you give us, and what we learn as we help you find work:
- Your name, email address, phone number and where you live.
- Your work history, qualifications, skills, pay and job preferences.
- Your CV and any documents you upload.
- Notes from our recruiters, and a record of the roles and interviews you take part in.
We use it to find you suitable work, to put you forward to employers, to arrange interviews and to keep our service safe and accurate.
Why we are allowed to
- Your agreement. For sharing your profile with employers, sending you news and keeping you in our talent pool. You can switch each one off in Privacy.
- Doing what you asked. To process your application and arrange interviews.
- Our legitimate interests. Keeping records, preventing fraud and improving our service, in ways that do not override your rights.
- The law. Where we must keep records, for example for tax and employment rules.
Who sees it
Our own team of recruiters and support staff. Employers see your profile only when you have been shortlisted for their role and you have allowed us to share it. We never sell your information. Our service providers handle it only on our instructions, under agreements that protect it.
How long we keep it
For 24 months after your last activity with us, unless you ask us to delete it sooner or the law needs us to keep something longer.
Your rights
Under POPIA you can ask us for a copy of your information, to correct it, to delete it, or to object to how we use it. You can make each request in Privacy after you sign in. We reply within 30 days. If you are not happy with our answer, you may complain to the Information Regulator.
Contact us
Questions about your information? Write to privacy@mandatesa.com.